Description
The Telemarketing Centre is a trading arm of New Appointments Group Ltd.
Grid House, Crown Quay Lane, Sittingbourne, Kent. ME10 3HZ
Tel: 01795 416600 Fax: 01795 416710.
New Appointments Group (NAG) is privately owned and fully
independent, has a sales turnover of £12m and employs over 80 permanent
staff.
Focusing totally on Kent and Medway, NAG is the largest HR business and recruitment advertiser in the area.
Whilst a field sales representative could make 3, 4 or even 5 sales
presentations in a day, a well trained telemarketer could make 30, 40 or even
50. This, of course, depends on what you are selling and to whom. But if the
product or service is right, an effective telesales campaign could reduce your
cost of sale dramatically.
Telemarketing Centre has the skills and facilities to run that telesales
campaign for you, be it cold or warm out-bound calling or in-bound response
handling from your advertising. Setting good quality, qualified appointments over the telephone
requires good telephone sales skills. Whilst some of these skills are
also common to successful field sales-people they are by no means
identical. The different methods of communication require different
communication skills. The difference in the number of presentations
made requires different levels of tenacity and patience. The different
stages of the sales process require different strategies and overall
approaches.
Because of this, a successful field sales person does not necessarily make a successful telemarketer.
At Telemarketing Centre, as the name suggests, we specialise in
successful telemarketing. With our team of highly trained &
motivated telemarketing staff, combined with hands-on campaign
supervision and proactive account management, we can provide your field
sales team with the good quality, qualified appointments they need.
This division of labour means your field sales-people are spending more
time doing what they do best - in front of people, face to face,
selling your products / services. A number of our clients prefer us not to go as far as setting a
specific date and time for an appointment. A lead generation campaign
will deliver qualified, targeted leads for our client to then follow up
in the way that best suits them.
A lead can be qualified by simply gathering a few pieces of
information or quite extensive, detailed information based on the
clients needs. It may also involve developing the propect's interest to
a relatively high level before passing the details to the client.
A lead generation campaign allows your sales force to focus on the
prospects that are most likely to convert to new business, while
maintaining a greater degree of control over the qualifying process. | 
